Shipping & Returns
Articles are accepted for credit or exchange in the U.S. if returned in saleable condition within 30 days, accompanied by a sales receipt. Returns may be sent to our Customer Service Center, or you may take your return to any of our retail stores.
A refund will be made to the purchaser upon request if payment has been received. Gift recipients are entitled to a nonrefundable merchandise credit. To return or exchange your gift selection, please follow the instructions included with your package.
Returns may be sent to our Customer Service Center at:
1475 Western Avenue
21 Stuyvesant Plaza
Albany, NY 12203
Or you may take your return to any of our retail stores in the U.S. To locate the store nearest you, contact us at 518.435.0075.